Terms of service
Terms of Service
OVERVIEW
This website is operated by Lumorashoppe. Throughout the site, the terms “we,” “us,” and “our” refer to Lumorashoppe.
By visiting our website and/or purchasing something from us, you agree to be bound by these Terms of Service, including any additional terms, conditions, and policies referenced on this website.
Please read these Terms of Service carefully before using our website.
SECTION 1 - ONLINE STORE TERMS
By using this website, you confirm that you are legally capable of entering into a binding agreement in your jurisdiction.
You may not use our products or services for any unlawful or unauthorized purpose, and you may not violate any applicable laws while using our website.
You must not transmit viruses, malicious code, or any other harmful content.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any lawful reason.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the website or service without our prior written permission.
SECTION 3 - ACCURACY OF INFORMATION
We make reasonable efforts to ensure that information on this website is accurate and current. However, product descriptions, images, prices, promotions, availability, and other information may occasionally contain errors.
We reserve the right to correct errors, update information, or cancel orders affected by incorrect information where permitted by law.
SECTION 4 - PRODUCTS AND SERVICES
Certain products may be available exclusively online and may have limited quantities.
We make reasonable efforts to display product colors, images, features, and details accurately. However, the appearance of colors and images may vary depending on your device or screen.
We reserve the right to limit the sale of products or services to any person, geographic region, or jurisdiction where permitted by law.
SECTION 5 - PRICES AND PAYMENTS
Prices are subject to change without notice.
The price displayed at checkout is the price applicable to your order, subject to valid discounts and promotions.
You agree to provide current, complete, and accurate billing and payment information for all purchases.
Orders may be cancelled or delayed if payment cannot be authorized or if fraud or security concerns are identified.
SECTION 6 - DISCOUNTS AND PROMOTIONS
Discounts and promotional offers may be subject to eligibility requirements, minimum purchase requirements, product restrictions, expiration dates, or other conditions.
Unless specifically stated otherwise, discounts may not be combined.
We reserve the right to modify, suspend, or discontinue promotions at any time where permitted by law.
SECTION 7 - SHIPPING
Shipping times shown on our website are estimates and are not guaranteed unless expressly stated otherwise.
Delivery delays may occur due to carriers, customs processing, weather, holidays, incorrect addresses, local delivery conditions, or other circumstances outside our reasonable control.
Customers are responsible for providing a complete and accurate shipping address.
Additional customs duties, import taxes, or local fees may apply depending on the destination country and are the responsibility of the customer unless otherwise stated at checkout.
SECTION 8 - SHIPPING PROTECTION
Shipping Protection may be offered as an optional add-on during the purchase process.
Only one Shipping Protection item is permitted per order.
Adding or attempting to purchase multiple Shipping Protection items does not create additional or duplicate coverage.
If multiple Shipping Protection items are added due to a technical error, we reserve the right to remove or refund the duplicate quantity.
Shipping Protection does not replace any rights or remedies available to customers under applicable consumer protection laws.
SECTION 9 - RETURNS AND REFUNDS
Returns, refunds, exchanges, damaged items, and order cancellations are governed by our Refund Policy.
Customers should review the Refund Policy before placing an order.
SECTION 10 - ORDER ACCEPTANCE AND CANCELLATION
Receiving an order confirmation does not necessarily mean that we have accepted your order.
We reserve the right to refuse, limit, or cancel an order where reasonably necessary, including in cases involving suspected fraud, pricing errors, inventory issues, payment problems, or misuse of promotions.
If we cancel an order after payment has been collected, the applicable amount will be refunded.
SECTION 11 - THIRD-PARTY SERVICES
Our website may use or provide access to third-party services, payment providers, shipping carriers, analytics services, or other external platforms.
We are not responsible for third-party websites or services that are not under our control.
SECTION 12 - PERSONAL INFORMATION
Your submission of personal information through the website is governed by our Privacy Policy.
SECTION 13 - PROHIBITED USES
You may not use this website:
for unlawful purposes;
to violate applicable laws or regulations;
to infringe intellectual property rights;
to submit false or misleading information;
to transmit viruses or malicious code;
to collect or misuse the personal information of others;
to interfere with the security or operation of the website;
or to engage in fraudulent or abusive activity.
SECTION 14 - DISCLAIMER OF WARRANTIES
We do not guarantee that access to the website will always be uninterrupted, timely, secure, or error-free.
To the maximum extent permitted by applicable law, products and services are provided subject to the warranties and protections required by law and any additional warranties expressly stated on the website.
Nothing in these Terms excludes rights that cannot legally be excluded.
SECTION 15 - LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, Lumorashoppe will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products.
This limitation does not apply where liability cannot legally be limited or excluded.
SECTION 16 - INDEMNIFICATION
You agree to indemnify and hold Lumorashoppe harmless from claims, losses, or expenses arising from your unlawful use of the website or your violation of these Terms, to the extent permitted by applicable law.
SECTION 17 - SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, the remaining provisions will continue in full force and effect.
SECTION 18 - TERMINATION
These Terms remain effective unless terminated by either you or us.
We may suspend or terminate access to the website if we reasonably believe these Terms have been violated.
SECTION 19 - CHANGES TO THESE TERMS
We may update these Terms of Service from time to time.
The version posted on this website at the time of your purchase will generally apply to that transaction, subject to applicable law.
SECTION 20 - RELATED POLICIES
These Terms should be read together with our:
Refund Policy
Shipping Policy
Privacy Policy
These policies are available through the footer of our website.
SECTION 21 - CONTACT INFORMATION
Questions about these Terms of Service should be sent to:
support@lumorashoppe.com
Lumorashoppe
Return Address:
Longyang Yayuan
Hanyang District
Wuhan City, Hubei Province
China